The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
General
Free Wi-Fi
Room features
Sitting area
Bathroom
Free toiletries
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Location
Ban Phonsavanh, Paek District,
Muang Phonsavan,
Laos,
Xieng Khouang
Map view
Ban Phonsavanh, Paek District,
Muang Phonsavan,
Laos,
Xieng Khouang
City landmarks
Ban Phonsavanh Neu Pek District
Uxo Lao
1.5
mi
Anfa Road Xieng Khouang Province
Xieng Khouang Phonsavan Official Tourist Information Center
2.2
mi
Nearby
Main Street Near Bamboozle Restaurant and Bar
MAG UXO Visitor Information Centre
1100 ft
Restaurants
Craters Bar & Restaurant
600 ft
Restaurant
Simmaly Restaurant
900 ft
Rte 7
Bombie's Restaurant
900 ft
Ban Phonsavan Tai Sousath Travel & Bombie's restaurant
Bamboozle Restaurant & Bar
1200 ft
Number 73 Unit 5
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
5.2
Location
6.4
Service
5.0
Dining
5.0
Guest reviews
7.6/10
based on 5 reviews
6.4
6.4/10 based on 41 reviews
James
United States of America,
March
2025
5.0/10
My stay at Xieng Khouang Hotel was a mixed bag. The location was convenient, just a short walk from the bus station, but the facilities left much to be desired. The staff was generally unfriendly and my first room had bed bugs, which was a huge bummer. On the bright side, I had a good-sized room and the WiFi worked well, so it wasn't a total loss.
Rooms
5.0
I was initially put in a room with bed bugs, but the second room still had cracks in the bathroom tiles where a cockroach got in. The beds were super uncomfortable and the pillows were awful too.
Service
5.0
The staff was mostly unfriendly, and when I asked for a different room due to the bugs, the manager inspected the beds but didn't apologize about my experience.
Location
5.0
The hotel is near the bus station and central restaurants, making it pretty easy to get around.
Dining
5.0
Breakfast was not great. The eggs were oily, though the bread rolls and jam were decent.
Facilities
5.0
The hotel overall felt tired and old, with many facilities needing updating. The lift was working, which was a plus.
William
United States of America,
December
2024
6.0/10
While the location of Xieng Khouang Hotel is great (close to the bus station and restaurants), my overall experience was marred by several issues. The staff were mostly unfriendly, and I encountered problems like bed bugs and uncomfortable bedding. Although I received some assistance from one staff member, it wasn’t enough to redeem my stay.
Rooms
5.0
I was initially put in a room with bed bugs, which led to a grudging room change after the manager inspected the beds. The second room, while better, still had cracks in the bathroom tiles that allowed a large cockroach to come in, and the beds were very uncomfortable in both rooms.
Service
5.0
Most staff were borderline hostile and didn’t seem to understand or care much about guest concerns, which made communication difficult. I did get help from one wonderful staff member at an odd hour, but overall the service left much to be desired.
Location
8.0
The hotel is conveniently located just up the street from the bus station and various restaurants, which was definitely a plus during my stay.
Dining
5.0
The breakfast options were disappointing, with oily eggs served on a dirty tablecloth, although the bread rolls were perfectly fine. There were no major meals available at the hotel, which was another downside.
Facilities
5.0
The hotel boasts a lift to the fourth floor, but many facilities seemed tired and in need of updating. There was no hot water in the shower during my stay, and the general upkeep was lacking.
Michael
United States of America,
December
2024
6.0/10
My stay at Xieng Khouang Hotel had its ups and downs. The rooms were massive and very clean, which I appreciated. However, the service left much to be desired, and I faced several inconveniences during my visit.
Rooms
6.0
The rooms are massive and very clean, but I encountered a cockroach in the second room due to cracks in the bathroom tiles. It was not the most pleasant experience.
Service
5.0
The staff seemed unfriendly, particularly when I had issues with the rooms. They inspected the beds without offering an apology for my troubles, which dampened my experience.
Location
7.0
It's located close to the bus station and the center, making it convenient for my travels. I could easily access restaurants nearby.
Dining
5.0
Breakfast was quite disappointing. I enjoyed the bread rolls, but overall the food quality was lacking, and it was served on a dirty stained tablecloth.
Facilities
5.0
Although the hotel has a lift to the fourth floor, the facilities felt tired and outdated. There was no hot water in the shower during my stay, which was frustrating.
Thomas
United States of America,
November
2024
6.2/10
Despite a convenient location near the bus station and some helpful staff, my stay at Xieng Khouang Hotel was disappointing. The facilities felt outdated, the bed was uncomfortable, and I encountered several maintenance issues that affected my comfort. I did appreciate the good-sized room and the reliable WiFi, but the lack of hot water and minor cleanliness issues left me underwhelmed.
Rooms
5.0
I experienced issues with bed bugs in my first room and cracks in the bathroom tiles that allowed a cockroach to intrude. The beds were uncomfortable and the pillows were not much better.
Service
5.0
The staff's demeanor was generally unfriendly, and I felt that my concerns were not taken seriously. It was frustrating to have to explain my situation before being moved to another room.
Location
5.0
The hotel is conveniently located just up the street from the bus station and close to local restaurants, making it easy to explore the area.
Dining
5.0
Breakfast was quite basic and served on a dirty tablecloth. While the bread rolls were fine, the oily eggs left something to be desired. The lack of a proper restaurant in the hotel was a downside.
Facilities
5.0
The hotel facilities were tired and in need of updating. I encountered a faulty lock on the bathroom door and there was no hot water available during my stay.
Suzanne
United States of America,
November
2024
5.8/10
My stay at Xieng Khouang Hotel was quite disappointing. The room, though spacious, faced the road and was very noisy, making it hard to relax. Additionally, the service left much to be desired, with communication barriers and a lack of concern for our experience. Breakfast was minimal, and the overall facilities felt outdated. 🏨😔
Rooms
5.0
The Superior Double Room was large, but it faced the road and was very noisy. The bed was uncomfortable, and I had issues with the shower not working properly on the second day.
Service
5.0
Service was lacking; most staff didn’t understand English well, and there was no effort to apologize for our room mix-up or other issues we faced.
Location
7.0
The hotel is conveniently located near the minivan drop-off and the market, which was a plus. However, the noise from the road detracted from the overall experience.
Dining
5.0
Breakfast was quite basic with no real menu to choose from. The eggs I had were overly oily, though the bread rolls were decent.
Facilities
5.0
The facilities felt tired and outdated, with some faulty equipment like the lift and a broken electrical lamp. The overall atmosphere didn’t meet my expectations.